All warranties for any product are the warranties provided by the manufacturer, and are subject to the terms and conditions stated by that manufacturer. Downtown Camera offers no additional or direct warranties outside of the manufacturers warranty, but we will gladly assist you in any valid warranty claim you might encounter.

As all warranties are those supplied by the manufacturer, Downtown Camera takes no responsibility for any decisions made by the manufacturer regarding any warranty claim.

Downtown Camera sells all new merchandise with full Canadian warranties. The warranties will vary from manufacturer to manufacturer so please check your warranty cards for the length of coverage you have on your camera.

Downtown Camera will be glad to assist any customer with their repair needs of any photo/video equipment. The manufacturer requires customer to supply a copy of the original receipt before the repair can be processed by their service department.

***** Please do not lose your original receipt & warranty cards*****

Please Note: Shipping costs are the CUSTOMERS RESPONSIBILITY.

Used Camera Warranties

Downtown Camera offers a 30 DAY WARRANTY on all our USED EQUIPMENT (excluding CONSIGNMENT equipment). The warranty is 30 days from date of purchase and covers any mechanical problems the products may have.

All CONSIGNMENT equipment has a 10 DAY exchange policy ONLY. Downtown Camera DOES NOT WARRANTY consignment items. Customers are asked to please be sure that the products you wish to order are the right ones.

**** ALL SHIPPING COSTS OF PRODUCTS back to Downtown Camera are the responsibility of the customer. SHIPPING MUST BE PRE-PAID OR THE ITEMS WILL BE REFUSED****